I currently dispatch all goods via the Royal Mail. I charge a fee based on the cost of your order, this fee is currently 10% to UK customers, 15% to customer in Europe and 20% for customers in all other parts of the world. There is a minimum charge of £1
If you would like a quote for delivery, the website will supply it as part of the order process, but if you have other questions please do not hesitate to contact me before you order.
Goods ordered from Hebridean Imaging via the website will only be dispatched when the payment has been received by me. For credit and debit card payments and Amazon payments I aim to dispatch the next working day.
All items are sent by Royal Mail. If you are out when the Royal Mail calls, a card will be left with instructions to arrange a second delivery. Goods are normally delivered to your door within 10 working days from the day of order. (However, under extreme circumstances this can be 14-21 days. Please remember that post from the Outer Hebrides can at times be a little irregular due to extreme weather.
We will notify you immediately upon receipt of your order if we expect a delay for any reason.
Should you need to return goods to us please contact me within 2 days of receipt of your parcel by e-mail, telephone, mail or via the “Contact Us” link on this website.